Citizen Satisfaction Declines Slightly, While Overall Trust in Government Improves, According to ACSI Read more
May 19, 2009 ACSI: Customer Satisfaction Rises Again, Now Joined by Other Economic Indicators Read more
February 17, 2009 Customer Satisfaction Improves; Critical to Economic Recovery According to ACSI Read more
December 16, 2008 Citizen Satisfaction with Federal Government Improves, Correlation between User Satisfaction and Trust in Government, According to ACSI Read more
November 18, 2008 ACSI: Only Small Dip in Customer Satisfaction Though Economic Problems Abound Read more
August 19, 2008 ACSI: Apple, Google Surge in Customer Satisfaction, American Automakers Fall Further Behind Foreign Competition Read more
February 19, 2008 Customer Satisfaction Drops Again and Consumer Spending Likely to Weaken Further, According to ACSI Read more
December 17, 2007 Citizen Satisfaction with Federal Government Lags Private Sector, e-Gov Still a Bright Spot in Federal Services According to ACSI Read more
November 13, 2007 Customer Satisfaction Takes First Dip in Two Years, May Weaken Consumer Spending Growth, According to ACSI Read more
February 20, 2007 Consumer Spending Growth Likely to Remain Strong as Customer Satisfaction Hits All-Time High Read more
February 21, 2006 Customer Satisfactions Continued Rebound Bodes Well for Uncertain Economy Read more
December 15, 2005 Customer Satisfaction with Federal Government Dips Slightly, According to Latest American Satisfaction Index Read more
November 15, 2005 Slight Up-Tick in Customer Satisfaction May Not Be Enough to Boost Spending Growth Read more
May 17, 2005 Customer Satisfaction Plummets; Continuing Decline May Signal A Further Economic Slowdown Read more
February 15, 2005 Customer Satisfaction Plunges; Biggest Decline Since 1997 may Spell Trouble for the EconomyThis press release is available in PDF format. Read more
December 15, 2003 Index Says Citizens Have Low Expectations of Government, but Find A lot to Like Read more
February 18, 2003 Customer Satisfaction Is Down a Bit, but Consumer Spending Should Improve Read more
December 16, 2002 American Customer Satisfaction Index: Satisfaction with Government Drops Slightly Read more
February 19, 2002 American Customer Satisfaction Index Releases Report on Retail, Finance and E-Commerce Read more
